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Can't close or cancel BpayView bil screen
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on 08-06-2017 05:14 AM
IPAD2.
when viewing a bill using BpayView, there is no option to close the bill viewing page and return to the main online screen. Only option appears to be logout which requires logging back in to the app. Am I missing something here or is the intentional?
Re: Can't close or cancel BpayView bil screen
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on 09-06-2017 08:50 AM
Hi @Bcranage, thanks for contacting us in regards to this. I'd really like to look into this for you, so that I can do this can I ask when you refer to the BPAY View screen are you meaning the main page that says "Current bills" or the screen that shows the full bill after you click on ""View full bill"? Thanks!

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Re: Can't close or cancel BpayView bil screen
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on 09-06-2017 11:00 AM
Re: Can't close or cancel BpayView bil screen
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on 09-06-2017 11:44 AM
Thanks @Bcranage, I've just spoken with our Mobile Team and we're looking into this now for you. I will let you know as soon as I have any further information. Thanks!

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Re: Can't close or cancel BpayView bil screen
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on 10-06-2017 04:43 AM
Re: Can't close or cancel BpayView bil screen
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on 20-06-2017 02:57 PM
Hi @Bcranage, can you please send me an email to forum@bankwest.com.au with your full name, contact number and forum username, I'd like to arrange to call you and discuss this further? Thanks!

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Re: Can't close or cancel BpayView bil screen
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on
20-06-2017
05:54 PM
- last edited on
26-06-2017
03:17 PM
by
LyndsC