on 08-09-2017 01:06 PM
Any help would be greatly appreciated.
I can't seem to access my eStatements on my mobile (Samsung Galaxy Note 4). Everytime I try, a window pops up advising me 'PDF reader required' with the options to 'Cancel' or 'Download'.
However, I already have a PDF reader (Adobe Acrobat Reader) installed. So I tried installing other PDF readers, such as Google PDF Viewer and Polaris Office, without sucess.
I have also tried uninstalling the app and then reinstalling it as well as clearing the cahche on my mobile. Again, no success.
Any thought on what I can do which might help?
on 11-09-2017 03:01 PM
Hi @eleu-papa, I've spoken to our mobile team and they'd like to look into this further for you. Can you please send me through an email to email@example.com with your full name, forum username and contact number so that I can arrange a call to look into this?
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on 29-11-2017 09:56 AM