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Can't Access Self Service Menu

Posted by BlakeHay48 BlakeHay48
Message 1 of 2 745 Views

Hi there,


I'm trying to activate my card and have been told to go to the "self service" window in online banking and I can't find it anywhere?


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Re: Can't Access Self Service Menu

Posted by DanaeC DanaeC
Message 2 of 2 741 Views

Hi @BlakeHay48, no troubles.

The "Self Service" tab is located under the "Message Centre" tab within your Online Banking, on the left side of the screen, second tab from the bottom. Please note that this is only available using the Full Site, and not via the app or on the Mobile Site.


Let me know how you go! ^Danae

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