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Blocking or putting limits on certain types of transactions for my credit card

Posted by geckonet geckonet
Message 1 of 3 960 Views

I just had a fraudulent attempt to access my credit card via an ATM.  They were able to withdrawn $1000 from my account.

 

My commonwealth app allows me on a per account basis block or limt atm withdrawals, purchases, international purchases, online international purchases and more.  If I need to I can quickly unblock or up the limit again via the app.  This means I can keep my card pretty blocked off and secure but still use it when I need to.

 

I can't seem to find anything similar via bankwest and when I called they said they could only block cash advances permantly.  If I wanted to unblock it at any time I would need a new card!

 

Surely there is some easy way to limit what others can do with my card should they get my details.

 

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Re: Blocking or putting limits on certain types of transactions for my credit card

[ Edited ]
Posted by LyndsC LyndsC
Message 2 of 3 957 Views

Hi @geckonet, I'm sorry to hear of your experience. While this isn't a feature we currently offer we are always looking for new ways to improve our online and mobile banking experiences. Thanks for sharing your feedback with us, I'll make sure I pass this onto our mobile team to look into. ^Lynds

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Re: Blocking or putting limits on certain types of transactions for my credit card

Posted by thewinchester thewinchester
Message 3 of 3 941 Views

+1 for this granular level of account control when it comes to cards.

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