on 23-06-2016 08:21 PM
I just had a fraudulent attempt to access my credit card via an ATM. They were able to withdrawn $1000 from my account.
My commonwealth app allows me on a per account basis block or limt atm withdrawals, purchases, international purchases, online international purchases and more. If I need to I can quickly unblock or up the limit again via the app. This means I can keep my card pretty blocked off and secure but still use it when I need to.
I can't seem to find anything similar via bankwest and when I called they said they could only block cash advances permantly. If I wanted to unblock it at any time I would need a new card!
Surely there is some easy way to limit what others can do with my card should they get my details.
24-06-2016 04:52 PM - edited 24-06-2016 04:53 PM
Hi @geckonet, I'm sorry to hear of your experience. While this isn't a feature we currently offer we are always looking for new ways to improve our online and mobile banking experiences. Thanks for sharing your feedback with us, I'll make sure I pass this onto our mobile team to look into. ^Lynds
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on 27-06-2016 08:58 AM
+1 for this granular level of account control when it comes to cards.