on 07-01-2019 09:12 AM
Is there a way to get a secure code without calling?
I apparatnly have had too many attempts and cannot login, it then diverts me to a page to add my pan (which I have) but then also a bankcard number and PIN which I do not have as I only have a loan account with bankwest!
on 09-01-2019 08:38 AM
Hi @briannatrgenza, if you don't have a card with us, the only way to reset your secure code is to give us a call on 13 17 19 at any time.
I can appreciate this may not be ideal and am sorry for any trouble this may cause.