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Bankwest Emails

Posted by Colly1 Colly1
Message 1 of 2 1,228 Views

I received a new Mastercard because of shopping on my account.


Could you please advise where this inquiry is at this point.


Thank you


Colleen Ruppert

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Re: Bankwest Emails

Posted by DanaeC DanaeC
Message 2 of 2 1,226 Views

Hi @Colly1, can I ask if you are referring to a Transaction Dispute/Investigation?

If so, we're unable to view or provide any personal information via the Forum I'm sorry. However, our Contact Centre can take a look into where this is up to, by calling them on 13 17 19 between 8am - 8pm your local time 7 days a week, or by clicking the "Message us Now" button within your Online Banking between 7am - 6pm AWST Monday - Friday.

Thank you.

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