on 13-11-2017 08:36 AM
I received a new Mastercard because of shopping on my account.
Could you please advise where this inquiry is at this point.
on 13-11-2017 03:18 PM
Hi @Colly1, can I ask if you are referring to a Transaction Dispute/Investigation?
If so, we're unable to view or provide any personal information via the Forum I'm sorry. However, our Contact Centre can take a look into where this is up to, by calling them on 13 17 19 between 8am - 8pm your local time 7 days a week, or by clicking the "Message us Now" button within your Online Banking between 7am - 6pm AWST Monday - Friday.