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BankWest anti laundering requirements

Posted by rturne rturne
Message 1 of 5 500 Views

sooo...

I'm currently travelling overseas and bankwest have currently cut me off for the second time... bit of an issue when i can't pay for somewhere to sleep...

i had discussed back in july with them that i would returning to australia in october and give my credentials then just so i could have access to my funds we had worked out an arrangement that they would change my address to overseas and when i return i could work out my identification. 

at the moment i have no way to contact them because they don't seem to have an email - last time they were calling me... i really don't know what to do! can anyone help with a solution because i'm desperate. 

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Re: BankWest anti laundering requirements

Posted by LyndsC LyndsC
Message 2 of 5 499 Views

Hi @rturne, for security reasons we can't access or discuss personal account information over emails so we'd need to speak with you over the phone to discuss this. You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

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Re: BankWest anti laundering requirements

Posted by rturne rturne
Message 3 of 5 493 Views
@LyndsC I've been trying to do this all morning from the Uk. Tried all the numbers I could find on google. Could you let me know which one?
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Re: BankWest anti laundering requirements

Posted by LyndsC LyndsC
Message 4 of 5 492 Views

@rturne, can you please send me an email with your full name, forum username and contact number to forum@bankwest.com.au and I will arrange for a specialist to call you?

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Re: BankWest anti laundering requirements

Posted by rturne rturne
Message 5 of 5 491 Views
@LyndsC just sent!
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