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BPAY Biller not registered

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Posted by rdw rdw
Message 1 of 2 1,622 Views



Just letting you know that when using the Bankwest website on a computer I tried to BPAY ANZ using the biller code 6007.   I got an error message that the biller code did not exist. I also checked and ANZ didn't come up on the list of suggestions provided.


When I used the Bankwest app I was able to BPay fine so you may want to test this as a glitch on your website.




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Re: BPAY Biller not registered

Posted by DanaeC DanaeC
Message 2 of 2 1,609 Views

Hey Rebecca.
Sounds like you may be looking at the BPAY View screen. BPAY View is where you register for bills to be sent to you electronically. If the biller hasn't registered for this service the error message "Biller does not exist" will be displayed, although that's not to say you can't make your payment.

To pay a bill via BPAY from the full site, please select 'Payments and Transfers' from your left hand side menu, then select 'BPAY' as your transfer type.

I hope this helps!

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