on 08-11-2016 04:31 AM
I am getting the following error when logging into internet banking on my computer, and also via mobile app I get a "oops... something went wrong, please try again later". I have tried several times over the last 12 hours.
on 08-11-2016 08:27 AM
Hi @carlg, sorry to hear you've been having some issues when trying to log into your online banking. I've checked and been advised that there are no reported online banking issues so we'd need to look into this a bit further. If you could try on another browser or clear your computers cookies to see if this will help that would be great. Thanks!
on 09-11-2016 04:27 AM
I have tried another browser and computer and cleared cache and cookies and still getting the same error.
I got my secure code reset in a branch before this happened. I havent been able to log in since.
Thanks for looking into this.
on 10-11-2016 02:50 PM
on 05-01-2017 01:04 PM
I appear to be having the same issue.
I got my secure code reset about an hour ago. I was able to get into the site to change my secure code. It then errored out.
I tried logging in again and received the same error. It appears to accept my credentials but then errors.
I have tried on multiple computers with multiple browsers.
Tried on an Android phone and got "Sorry.... Something went wrong, please try again later."
on 06-01-2017 11:25 AM