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App closes

Posted by Michelleold Michelleold
Message 1 of 2 917 Views

When I try to save image from payments and transfers it closes app and I have to log back in

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Re: App closes

Posted by DanaeC DanaeC
Message 2 of 2 904 Views

Hi @Michelleold, I'm sorry to hear this.


Just to clarify, are you trying to "Share a Copy" of the Payment Receipt from the mobile app? If so, have you allowed the app access to your media centre (ie emails/images etc)? This should solve the problem if not!

If you have allowed the access but you're still getting the issue, please un-install and re-install the app to ensure you have the latest version. If that doesn't work, pop us an email to with some more information, and we'll get our Mobile Team to take a further look into this.

Thank you.

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