on 03-02-2017 01:50 PM
We have just switch bank from ANZ to Bank West and NetSuite is our accounting software.
I didnot have any problem uploading the aba file to ANZ but it seems impossible with Bank West. I have tried to ring help desk a few times but got no help. The most helpful conversation was to direct me to this forum and so far, i found no one with similar problem. I beleive its not a software issue as things work fine with ANZ.
Is there anyone out there have the same problem as i have?
on 08-02-2017 10:39 AM
Hi @abafrustrated, I've just checked with our team and they've given me a few tips that may help. It would be good to check if your accounting software has the option "Enable self balancing line / self balancing line required" - you may need to go into settings of your account softward to enable this option. You may also find some helpful information here
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on 09-02-2017 12:38 PM
Thanks, all work now.
Just that the accounting software uses different terminology as its a worldwide software. Sorry, i am a bit scarcastic here.