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Android and iOS fingerprint logins.

Posted by abafrustrated abafrustrated
Message 1 of 3 456 Views

We have just switch bank from ANZ to Bank West and NetSuite is our accounting software.

I didnot have any problem uploading the aba file to ANZ but it seems impossible with Bank West. I have tried to ring help desk a few times but got no help. The most helpful conversation was to direct me to this forum and so far, i found no one with similar problem. I beleive its not a software issue as things work fine with ANZ.

Is there anyone out there have the same problem as i have?

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Re: Android and iOS fingerprint logins.

Posted by SarahF SarahF
Message 2 of 3 417 Views

Hi @abafrustrated, I've just checked with our team and they've given me a few tips that may help. It would be good to check if your accounting software has the option "Enable self balancing line / self balancing line required" - you may need to go into settings of your account softward to enable this option. You may also find some helpful information here

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Re: Android and iOS fingerprint logins.

Posted by abafrustrated abafrustrated
Message 3 of 3 412 Views

Thanks, all work now.

Just that the accounting software uses different terminology as its a worldwide software. Sorry, i am a bit scarcastic here.

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