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Allow saving of Water Corp BPay Details

Posted by IndiNova IndiNova
Message 1 of 2 563 Views

Why can I not save Water Corp in BPay billers, this number hasn't changed in 4 years

always shows the error - There was a problem submitting your request Biller details cannot be saved as this biller may change the customer reference number on each bill..

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Re: Allow saving of Water Corp BPay Details

Posted by DanaeC DanaeC
Message 2 of 2 563 Views

Hi @IndiNova, great question! The Water Corp have made the decision to not be able to save their details, as the Reference Number pertains to a residential address and not a customer name. If the details are saved and a customer moves, their reference number will change, which is why Water Corp do not allow their details to be saved. Hope this helps!

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