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Add Pay to Mobile option in bankwest app

Posted by mykl mykl
Message 1 of 3 254 Views

Hey there. 

It would be great if bankwest implemented a 'pay to Mobile's feature like I've seen some other banks do. It would make paying friends etc easier without the need to know their bsb or account number in advance! 

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Re: Add Pay to Mobile option in bankwest app

Posted by LyndsC LyndsC
Message 2 of 3 243 Views

Hi @mykl, thanks for contacting us in regards to this. The suggestions and feedback we receive from our customers are valuable tools in helping the bank make your online banking experience a happy one, and I will ensure that this is passed on for consideration for future enhancements. Thanks!

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Re: Add Pay to Mobile option in bankwest app

Posted by thewinchester thewinchester
Message 3 of 3 241 Views

Hey @mykl, the lack of that functionality being widely adopted is mainly a limitation of Australia's banking system in terms of inter-bank payments.

 

Some banks have developed workarounds, but these are tech and time intensive from their perspective.

 

Keep an eye out from Bankwest and other banks later this year, because you'll start to hear more about the New Payments Plaform (NPP), which will make this way of identifying people for sending payments widespread for all Australians.

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