on 16-12-2015 12:51 PM
To whom may concern,
Hi, previously I have opened an account with bankwest when I was a student in australia.
I forgot my online banking password and it has been locked.
The problem is that i'm no longer in australia.
I called the customer service but the answer is i need to back to australia and unlock it (as i no longer using australia phone number or stay in australia).
But I have no intention to go australia recently.
Would you please advice another way to unlock it?
on 16-12-2015 02:34 PM