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Accounts dissapeared

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Posted by Emines Emines
Message 1 of 2 1,447 Views

If i login into my accoun it doesnt show any of my accounts anymore and states that there are no accounts linked to the PAN. I need historical statements from my account for 2016. Kindly request you to provide me the account statements of my account.





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Re: Accounts dissapeared

Posted by LyndsC LyndsC
Message 2 of 2 1,436 Views

Hi @Emines, if the accounts have been closed, they will no longer show in your online banking. However if the accounts are still active this should not be happening. For security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you over the phone on 13 17 19, or via live chat to assist. You can access live chat by logging into your online banking using a computer (during WA business hours), and selecting the orange "chat now" button.

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