Bankwest Forum

Ask a new question
New Member

Account security

Posted by nwadeley12 nwadeley12
Message 1 of 2 946 Views

How can this bank guarantee security. Opened accounts a month ago and you have linked 3 accounts to this which I did not add? Seems like I need to close these accounts after one month because this bank is a bad as the commonwealth and dollar mite accounts.

0 Kudos

Re: Account security

Posted by DanaeC DanaeC
Message 2 of 2 942 Views

Hi @nwadeley12, I believe I have just responded to your message on Facebook regarding this.
We wouldn't be able to add any accounts you haven't opened to your customer profile - though if you have existing accounts you haven't used in some time but have not closed, the new accounts would still be added to the PAN you previously held, rather than setting up a new profile for you.
We can't view or provide any personal details via the Forum, though if you would like to discuss this further you can log in to Online Banking and select "Message us Now" from a PC, and our Online Team would be happy to help out 24/7. Alternatively, if you can't access Online Banking, you can give us a buzz at any time on 13 17 19.
Thank you.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.