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no salary untill now sinced yesterday😰

Posted by Arluielsa2913 Arluielsa2913
Message 1 of 4 286 Views
 
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Payments

Posted by 50219695 50219695
Message 2 of 4 244 Views

My wages still have gone through. Should have been in on Thursday.  Employer says it's a problem at the banks end. When will it go through?

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Re: no salary untill now sinced yesterday😰

[ Edited ]
Posted by MegB MegB
Message 3 of 4 207 Views

Hi @Arluielsa2913 and @50219695 I'm very sorry you've been impacted by the outage we experienced Wednesday/Thursday night. I can appreciate this is incredibly concerning. 

We've now processed the majority of payments and customers should be seeing their payments available in their accounts. We're still working to have the small number of outstanding payments finalised today. If you are still waiting on your funds, our Online Messaging and Contact Centre teams are available to help and can support any customers facing hardship.
Once again we apologise for the inconvenience, and are working around the clock to have this resolved ASAP.

 
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Re: no salary untill now sinced yesterday😰

Posted by Arluielsa2913 Arluielsa2913
Message 4 of 4 190 Views

Thank you so much for your special action😊appreciated much😊😊😊back to normal thanks God😇🙏🏻😇

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