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didnt get Bankwest Easy Alert

Posted by Novicer Novicer
Message 1 of 3 430 Views

Woman EmbarassedHi, what would be the reason for an alert not triggering after the account balance dipped below the set amount as an alert?

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Re: didnt get Bankwest Easy Alert

Posted by LyndsC LyndsC
Message 2 of 3 421 Views

Hi @Novicer, can I ask when you log into the app, does the alert show in the notifications list, or is it not showing at all? You can check this by logging in and selecting "Easy Alerts" from the left hand menu, and then "Notification List".

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Re: didnt get Bankwest Easy Alert

Posted by Starfishgirl Starfishgirl
Message 3 of 3 418 Views
I had the same issue. I have alerts pop up on my phone screen to advise me but my balance dipped below and I didn't receive a notification either, then my payment was cancelled for insufficient funds and today I find its been completely cancelled (separate post)
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