on 09-04-2016 11:25 PM
Clearly Bankworst is just another greedy bank now I'm so disappointed 😞 I liked this bank, I've been with you guys for over a decade with substantial investments but I feel you have moved on from customer service it's a shame.
11-04-2016 12:10 PM - edited 11-04-2016 12:11 PM
Hi Rob, sorry to hear you feel this way. On Saturday night we had planned maintenance from Saturday 22:00 to Sunday 02:00 WST for online banking and our mobile app. Our Contact Centre is open 24/7 for reporting lost or stolen cards, unauthorised transactions or emergency assistance while overseas. A great way to stay up to date in regards to planned maintenance which unfortunate but necessary for online banking and the mobile app you can follow us on Facebook or Twitter. I am sorry for any inconvenience this caused you on Saturday night.