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Why can't I get e-statements for my account?

Posted by RogerRamjet RogerRamjet
Message 1 of 2 750 Views

Hi

I have had a Bankwest account for many years but the e-statements no longer appear in my App.

Any way that can be fixed?

Thanks

David

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Re: Why can't I get e-statements for my account?

Posted by MegB MegB
Message 2 of 2 745 Views

Hey David, you can access your eStatements by selecting the account and then the 'eStatements' tab at the top of the screen. This will show all of the statements for the account going back 5 years. 

If there's no statements showing, or the 'eStatements' tab doesn't appear, this means that the account you've selected isn't eligible for eStatements. 

For further troubleshooting, please select the 'Ask us' button located at the bottom of the app menu so we can assist further.

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