on 04-07-2017 04:34 AM
on 04-07-2017 04:45 AM
To add insult to injury, I have just been logged out of the app by incorrectly typing PIN. May need help with this also
on 04-07-2017 12:05 PM
Hi @settlement, I'm sorry to hear this. If you need to update your registered Australian mobile number and have your Secure Code reset, we will need to speak with you over the phone for security reasons. If you can access a landline telephone, you can call our Contact Centre on +61 8 9486 4130 from overseas. This is a Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. Once your Secure Code has been reset, you will be able to update the PIN login on the Mobile App. Hope this helps!
on 05-07-2017 09:23 AM