on 22-10-2017 09:03 PM
I have rung the number to remove SMS verification as I am overseas and don't have access to my normal number. The operator said they would temporarily remove it but it still appears when I try to pay for a flight. How long does it take to be removed?
on 23-10-2017 11:00 AM
Thanks for your reply, I called the international assistance number:
+61 8 9449 2840
Its been over 12 hours now and it's still asking me for the SMS code.
Thanks for your help
on 23-10-2017 11:21 AM
For security reasons, we can't access or discuss any personal or account information via the forum, so we'd need to speak with you over the phone. If you can please send me an email with your forum username, full name and contact number to firstname.lastname@example.org, I will arrange for a specialist to call you.