on 07-06-2016 09:41 AM
Has anyone ever use 'Pocketbook' App which is a Free Budget Planner which you can sync all your bank account to?
But I don't want to sign up unless it is safe to do so. I've read the security and reviews but I want to know if any of the bankwest user ever used it and had problems with it.
on 07-06-2016 02:42 PM
Hi @bmumme, we don't encourage customers to use apps like this one, that require you to sync your accounts as these generally require you to enter your PAN & Secure Code and by doing this you actually void the terms and conditions of the No Loss Security Guarantee (which protects your accounts against loss through authorised access). This means if something happened to your accounts after providing your details to this app, you would no longer be protected and would be liable for any potential loss.
on 14-06-2016 12:44 PM
@bmumme: Pocketbook supports QIF importing, so if you're not confortable with Pocketbook's securitry guarantees - then that's a workaround to import your data. It's annoyingly time consuming however.
@LyndsC: I'd strongly recommend you check your answer with the Legal and Development teams regarding this.
Firstly, BWA and other banks need to get off the fence when it comes to customers having secure access steams to their banking data. Banks need to open up the Business-level API's they offer for Quickbooks, Xero and other financial providers to consumer-level services - so that consumers can make better informed decisions on their finances and information, in ways which banks/financial institutions aren't doing or are too slow to develop solutions for.
The UK is a shining example about how banks opening up their consumer data streams securely is starting to have real benefits:
Secondly, the answer you've given on the use of BOB details and liability is actually pretty weak, and misunderstands how such external services operate. Further, the ASIC ePayments code is ambigious on what is meant in Sect 39.4 in respect of who such credentials should be given to - and the common assessment is that anyone is intended to mean a physical, human person - and not a service provider.
In a lawsuit, the ePayments code would have legal precidence over any T&C's BWA has, and it would be pretty easy to mount a case on that basis if a legitimate claim was denied on the sole basis that the account holder used an external application, where it can be demonstrated that the use of the external service didn't contribute in any way to the fraud or loss at issue.
BWA can really take the lead on this issue, and show the rest of the banking industry just how much consumers want to unlock their financial information and make informed decisions (as Business/Corporate customers already do) - especially when it comes to services performing read only analaysis of their transaction information such as Pocketbook.
on 26-06-2016 08:17 PM
on 26-06-2016 08:18 PM
Is there anyway you can double check?
on 23-04-2017 10:29 AM
Is there anyway we can get PAN that has Read Only access to our bankaccounts?
I would love be able to integrate my finances. Importing and Exporting CSV, QIF getts messy sometime I have overlapping dates etc.
I understand these sort of featurs are avialable for business accounts just not avilabale to consumers?
on 24-04-2017 04:03 PM