on 02-02-2018 03:07 PM
After making over the counter withdrawals due to purse being lost/stolen and new card taken over 2 weeks to arrive shouldn't someone at bankwest (the teller) have mentioned to my 14 year old that there was a $5 over the counter fee with the student card? Fee of $35 later and now account over drawn, not particularly impressed.
on 02-02-2018 03:41 PM
Hi @Bobbins76, I'm really sorry to hear od your child's experience, and I'd like to look into this further for you. Can you please send me an email to firstname.lastname@example.org with your name, child's name and contact number so that I can arrange a call to discuss this further? Thanks!
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