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Over the counter fee with student card

Posted by Bobbins76 Bobbins76
Message 1 of 2 220 Views

After making over the counter withdrawals due to purse being lost/stolen and new card taken over 2 weeks to arrive shouldn't someone at bankwest (the teller)  have mentioned to my 14 year old that there was a $5 over the counter fee with the student card? Fee of $35 later and now account over drawn, not particularly impressed. 

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Re: Over the counter fee with student card

Posted by LyndsC LyndsC
Message 2 of 2 219 Views

Hi @Bobbins76, I'm really sorry to hear od your child's experience, and I'd like to look into this further for you. Can you please send me an email to forum@bankwest.com.au with your name, child's name and contact number so that I can arrange a call to discuss this further? Thanks!

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