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Online shopping

Posted by Hannah04 Hannah04
Message 1 of 2 426 Views

Hey. I was just wondering how i could go online shopping because every time i try to put my card details in for any online shopping purchase; it says something like card invalid.  



Please help. This issue has come up many many times and i don’t believe it will stop coming up. 

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Re: Online shopping

Posted by DanaeC DanaeC
Message 2 of 2 415 Views

Hi @Hannah04 , as long as your card is activated, not expired and has the Mastercard symbol on it, you should definitely be able to use it for online purchases. 
If the card still isn't working, you can log in to your Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, where our Online Team would be happy to take a look at this. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.
Thank you.

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