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Online banking

Posted by Nazz Nazz
Message 1 of 4 127 Views

I can’t remember my secure code would you please be able to send it to me or something ? 

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Re: Online banking

Posted by DanaeC DanaeC
Message 2 of 4 127 Views

Hi @Nazz, sorry to hear you're unable to access your Online Banking at the moment.

 

If you're registered with SMS Code security, you can reset this by clicking the 'reset your secure code online' link on the login page of the full site (from a PC). If not, please give us a buzz on 13 17 19 at any time so we can get this reset for you. If you're overseas, you can call us on +61 8 9486 4130.


This is a 24/7 reverse charges number, though as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.


Let me know how you go.
 

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Re: Online banking

Posted by Jingping831 Jingping831
Message 3 of 4 27 Views

Hi I got the same problem, my net banking is locked and if I can rest it would be great..

i can’t go to the brunch because all my documents been stole from my car.. if u could help me that would be great

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Re: Online banking

Posted by MegB MegB
Message 4 of 4 19 Views

Hi @Jingping831 I'm sorry to hear your online banking has been locked. So we can get you back online, please give us a buzz on the numbers in DanaeC's reply above. As we will need to verbally ID you to complete this, this isn't something we can do through the Forum I'm very sorry.

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