Bankwest Forum

Making it easier to join the conversation, get help, and share your thoughts.

Searching...
Turn on Suggestions Turn off Suggestions
Help

Mobile

Ask a new question
Reply
DarrylBaker
DarrylBaker
New Member
SOLVED
Accepted Solution

Lost my phone
Posted by DarrylBaker DarrylBaker

on ‎02-11-2017 07:03 AM

Message 1 of 2 1,289 Views

 I have lost one of my phones  and it has the bank West app on it. I want to know how to de-register that phone so nobody else has access to my bank West app 

Reply
0 Kudos
LyndsC
Moderator
Moderator
SOLUTION

Re: Lost my phone
Posted by LyndsC LyndsC

on ‎02-11-2017 03:18 PM

Message 2 of 2 1,287 Views

Hi @DarrylBaker, if you log into online banking via a computer you can select "Self service" from the left hand menu and then "Manage devices" you can remove your registered device by clicking the "remove" button. This will prevent any Easy Alerts being sent to the phone, and also remove your stored information from the app. Thanks!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
Ask a new question
Our team travel tips for heading overseas.
Top kudoed contributors
See All
Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.