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DarrylBaker
DarrylBaker
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Lost my phone
Posted by DarrylBaker DarrylBaker

on ‎02-11-2017 07:03 AM

Message 1 of 2 740 Views

 I have lost one of my phones  and it has the bank West app on it. I want to know how to de-register that phone so nobody else has access to my bank West app 

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LyndsC
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Re: Lost my phone
Posted by LyndsC LyndsC

on ‎02-11-2017 03:18 PM

Message 2 of 2 738 Views

Hi @DarrylBaker, if you log into online banking via a computer you can select "Self service" from the left hand menu and then "Manage devices" you can remove your registered device by clicking the "remove" button. This will prevent any Easy Alerts being sent to the phone, and also remove your stored information from the app. Thanks!

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.