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Long account name

Posted by Saskia Saskia
Message 1 of 4 1,231 Views
I have to transfer some money to an account that has a name that is longer than the space provided on my internet banking. Will this amount still go through if only part of the account name is there??
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Re: Long account name

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Posted by SarahF SarahF
Message 2 of 4 1,227 Views

Hi @Saskia,

 

Thanks for the question Smiley Happy I've just checked with our online banking team and they've advised that you can either put in their first initial and then last name or just put as much of the name you can fit.

 

Eg: if the name is John Smith, you could enter in the name section J.Smith

 

Hope that helps Smiley Happy

 

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Re: Long account name

Posted by Yvonne Yvonne
Message 3 of 4 1,001 Views
Hi there

I'm a member with bank west I wish to transfer money into a new payee but there account is a joint account so has 2 names and I can't fit the whole two names due to character restrictions. So my concern is if the account name is cut off with the money still be recieved by the recipient?
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Re: Long account name

Posted by SarahF SarahF
Message 4 of 4 996 Views

Hi @Yvonne, thanks for contacting us in regards to this. You can just put one of the names into the payee section as we only need the one account holders name there. Thanks!

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