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IB payment detail

Posted by benjay benjay
Message 1 of 4 1,941 Views
I have made a transaction to send money to an external bank account,i have made it on last friday but today is monday ,the account still have not received the money,i just wonder that can i see the transaction detail whether i send to a right bank account?because i only can see a IB Payment number which does not show any receiver account detail.Thanks.
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Re: IB payment detail

Posted by LyndsC LyndsC
Message 2 of 4 1,939 Views

Hi @benjay, if you log into online banking and select "Payment history" from the left hand menu, and then select the payment number of the transfer you want to see, this will show the details. Please keep in mind that a transfer to another bank can take up to 3 business days to be received, so if it was made on Friday you should receive it by Wednesday morning. Thanks!

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Re: IB payment detail

Posted by benjay benjay
Message 3 of 4 1,936 Views

Thank you so much!!

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Re: IB payment detail

Posted by LyndsC LyndsC
Message 4 of 4 1,935 Views

You're welcome @benjay, glad I could help!

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