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How-to stop the auto logout Reminder on iOS?
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on 10-05-2016 03:02 PM
Hi,
I love the fact that you have the security feature of the auto log-out, but is there a way to suppress the "Whilst you were away" screen? I know it auto logs out and I find it annoying having to dismiss the pop-up every other time i open the app so it would be great if there is an option to supress the message please?
Thanks,
RJ
Re: How-to stop the auto logout Reminder on iOS?
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10-05-2016 03:14 PM - edited 05-09-2018 12:20 PM
Hi @rj, thanks for the message in regards to the auto logo out pop up. We've actually had this question in the past so I'll make sure I pass this onto our team to look into. ^Sarah

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Re: How-to stop the auto logout Reminder on iOS?
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05-09-2018 12:26 PM - edited 05-09-2018 12:27 PM
Hi @rj, I'm excited to let you know that we've made a few exciting changes to our app and I believe one in particular will make you happy
James from our Graduate Program worked on this enhancement and he's done a fantastic job. I hope that logging into our app is easier now that you don't have to dismiss the pop up whenever you open the app. Thanks so much for your valued feedback.

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