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rj
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How-to stop the auto logout Reminder on iOS?

Posted by rj rj
Message 1 of 2 460 Views

Hi,

I love the fact that you have the security feature of the auto log-out, but is there a way to suppress the "Whilst you were away" screen? I know it auto logs out and I find it annoying having to dismiss the pop-up every other time i open the app so it would be great if there is an option to supress the message please?

 

Thanks,

RJ

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Re: How-to stop the auto logout Reminder on iOS?

Posted by SarahF SarahF
Message 2 of 2 460 Views

Hi @rj, thanks for the message in regards to the auto logo out pop up. We've actually had this question in the past so I'll make sure I pass this onto our team to look into. I know I've had a few customers in the past asking how to log out when they're in the log in screen. They didn't realise that they had already logged out of the app (or it had timed out and they had automatically clicked out of the "Whilst you were away" screen without noticing. I'll check in with our team to see what options we have. ^Sarah

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