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rj
rj
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How-to stop the auto logout Reminder on iOS?
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Posted by rj rj

on ‎10-05-2016 03:02 PM

Message 1 of 2 366 Views

Hi,

I love the fact that you have the security feature of the auto log-out, but is there a way to suppress the "Whilst you were away" screen? I know it auto logs out and I find it annoying having to dismiss the pop-up every other time i open the app so it would be great if there is an option to supress the message please?

 

Thanks,

RJ

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SarahF
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Re: How-to stop the auto logout Reminder on iOS?
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Posted by SarahF SarahF

on ‎10-05-2016 03:14 PM

Message 2 of 2 366 Views

Hi @rj, thanks for the message in regards to the auto logo out pop up. We've actually had this question in the past so I'll make sure I pass this onto our team to look into. I know I've had a few customers in the past asking how to log out when they're in the log in screen. They didn't realise that they had already logged out of the app (or it had timed out and they had automatically clicked out of the "Whilst you were away" screen without noticing. I'll check in with our team to see what options we have. ^Sarah

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.