on 05-02-2016 11:34 AM
Whilst I easilly changed to 4 digit PIN login on my Android devices, there is no way I can get the same on my iPads, despite deleting and re-installing the Bankwest App and even my entire IOS system. My Bankwest version is 2.7.0 and IOS 9.2.1 so both are the latest.
There is no "setup" button (three dashes) to hit on the main page. Any clues?
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on 05-02-2016 11:47 AM
on 05-02-2016 01:15 PM
Thank you Sarah; just as I thought.
It might be an idea to let the staff at the call centre know that the feature is not available on iPad as I spent 30 minutes with 2 of them as they tried to figure out why I had a problem. They had nothing to go on except one had an iPhone which of course worked.
It may also save a lot of angst for customers if someone also corrects the statement on the Apple App Store page as shown below:
"This app is designed for both iPhone and iPad"
Anyway, at least now I know not to waste further time trying to get it to work.
on 05-02-2016 02:05 PM
on 25-08-2016 12:17 PM
I'd just like to confirm that 4 digit PIN Login has been available on iPad since May 2016. If you're not seeing it on your app, just update it
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