on 13-02-2018 02:00 PM
I can see the Pay ID is coming. From the material I have seen online it looks like email addresses or mobile numbers can be used for Pay ID but the announcement from BankWest seems to be focusing on the mobile number only. Is this just an example and you will be supporting email addresses as well?
Reason I ask is that my email address will never change but my mobile number may do.
on 16-02-2018 02:50 PM
on 25-02-2018 04:57 PM
Thank you for the reply. I look forward to keeping an eye out for when this limitation of Bankwest's implementation of PayID is resolved.
on 19-03-2018 06:05 PM
The limitation to mobile number is actually a really bad limitation. I have many bank accounts and several email addresses for business and personal, but only one mobile number. This means I can only use payID with Bankwest if i am not already using my mobile number elsewhere. Commbank has the same limitation.
PayID and the new payments system is a LONG overdue development. Sucks that it is only partly implemented.
Another reason I am seriously considering moving away from both commbank and bankwest. I can get better service elsewhere.
on 20-03-2018 09:07 AM
Thanks for sharing your feedback on this @bresque, we are very excited about Pay ID and once it is implemented it is something we will continue to work on and improve. I will ensure your feedback is passed on to our Pay ID team.
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.