on 24-06-2016 08:04 PM
My previous partner and I are no longer together and we would like to close our joint bank account. He lives in Perth and I live in NY. What is the process for closing an joint account when the two persons live overseas, what documents do we need to sign, and where do I submit these documents?
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on 27-06-2016 11:04 AM
Hi @Laurajcohen11, can I ask if the account is 1 to sign (you both have cards for the account) or 2 to sign (this means you both need to be present when making a withdrawal)? Thanks
on 29-06-2016 10:46 AM
In this case either of you are able to close the account, you can do this over the phone or by sending us a request ion Bankmail via online banking @Laurajcohen11.
To access Bankmail you'll need to log in using a computer and select "message centre" from the left hand menu. I hope this information helps, please let me know if you have any further questions