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Change phone number

Posted by teresamary teresamary
Message 1 of 2 265 Views

Hello

 

I live in the UK now and got a UK phone number. How can I link it with Bankwest? Mainly to solve the issue of security code.

 

I can't connect to the Bankwest number from the UK to speak directly 

 

Thanks,

 

Teresa 

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Re: Change phone number

Posted by MegB MegB
Message 2 of 2 258 Views

Hey @teresamary to add your UK number to your file, and place an exemption on the SMS Code requirement (these can only be sent to Australian mobile numbers), we'll first need to verbally ID you.

 

Our Contact Centre is available on +61 8 9449 2840 using a landline, mobile or Skype - please note that standard international call/Skype rates will apply.

 

Alternatively, if you call +61 8 9486 4130 using a landline, you can reverse the charges. You would need to contact the International Operator in the country you are in, so keep in mind that we are unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. Calling this number will jump you to the front of the queue so you won't experience much of a wait time.

 

Our Contact Centre is available at any time for your convenience and you'll need to listen through the menu to be connected to a colleague. ^Meg

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