Bankwest Forum

Ask a new question
New Member
Accepted Solution

Can two people use an app to access joined offset account?

[ Edited ]
Posted by pripir pripir
Message 1 of 2 1,997 Views

Hi, I have an joined Home Loan and Bankwest Offset Transaction Account. I have set up an app on my iPhone. I want my wife to have access to our bankwest accounts on her iPhone. Can I choose different password for her to login? Is it possible to have different passwords or does she have to apply for new PAN?

0 Kudos

Re: Can two people use an app to access joined offset account?

Posted by SarahF SarahF
Message 2 of 2 1,990 Views

Hi @pripir, thanks for contacting us in regards to this. Whilst both parties will certainly be able to access the account information in online banking, it will be from an individual and separate login. Due to the Privacy Act, and the Bankwest No Loss Security Guarantee, these details should not be shared. When an account is opened, each customer is assigned a PAN and Secure Code, where accounts in their name (inclusive of joint accounts) will be shown. If your wife is unsure of her details, she can certainly call our contact centre on 13 17 19 to be identified and have these issued. Hope this helps!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.