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Can i change my mobile number

Posted by 28413485 28413485
Message 1 of 4 937 Views

Hi can i please have some help with updating my mobile number please? 

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Re: Can i change my mobile number

Posted by DanaeC DanaeC
Message 2 of 4 929 Views

Hi @28413485, thanks for contacting us in regards to this.

For security reasons via the Forum we won't be able to view your profile I'm sorry, and as a higher security authentication is required for this change, you would need to be verbally identified.

Please call our Contact Centre on 13 17 19 between 8am - 8pm your local time, 7 days a week to have this done. I've just checked, and can confirm that there is currently less than a 1 minute wait to get through to the team.

Let me know if you would like any further information, thank you.

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Re: Can i change my mobile number

Posted by chicko87 chicko87
Message 3 of 4 75 Views

hi can i please change  my  mobile number to my new one?

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Re: Can i change my mobile number

Posted by DanaeC DanaeC
Message 4 of 4 69 Views

Hey @chicko87, thanks for reaching out.

 

We will need to identify you before we are able to update your mobile number, so we'd ask you to call our Contact Centre on 13 17 19, or on +61 8 9486 4130* from a landline if you're overseas. Both numbers are available 24/7 for your convenience.

 

*This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note we have no control over any charges applied by the local or international telephone company for contacting the operator.

 

Thank you.

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