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Call Back Requested 2 Days Ago

Posted by Mgrant Mgrant
Message 1 of 2 1,099 Views

I was asked 2 Days ago,(when I was told I would get a call back in 24 hours) why I have decided to refinance my home loan . . . . Well because with the financial institution I’m changing to, they call me back the same day I call with a question!

i need to simply close my credit card, can anyone help me with this? 

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Re: Call Back Requested 2 Days Ago

Posted by LyndsC LyndsC
Message 2 of 2 1,096 Views

Hi @Mgrant, I'm sorry for any confusion, the team you would need to speak with to close your credit card do have a 48 hour call back time, if you do not receive a call by close of business today please let me know so that we can follow this up for you.

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