on 21-01-2016 05:27 PM
It shouldn't be too hard at all to implement the app, as it is very basic and only would perform one simple function.
21-01-2016 06:42 PM - edited 21-01-2016 07:32 PM
on 22-01-2016 01:30 PM
Personally @Jamesk811, i'm not convinced Watch apps for banks are of any value.
As someone who owns several smart watches, and works for a company which sells such a device, i've personally not seen any apps in the banking sector that are of actual value.
For a start, the screen real estate needed to provide lots of functionality isn't there. Secondly, how often does someone need to check their balance that they have to have that information on their smart watch. Thirdly, most banks either have in the current apps, or are working on/considering updates, that allow at a glance balance views - either within the app itself without login, or through a 'widget' or similar that sits on the homepage/notification screens (WBC, ING being prime examples here).
For me, these limitations are further re-informed by the banks which have already launched apps in this category. The functionality and features are limited, and given the lack of maturity in smartwatch platforms - it's much faster to perform these actions on a smartphone than the watch.
Also, the level of interaction I get with my primary smartwatch (being mirrored notifications, resulting from any configured Easy Alerts), are more than enough.
I'd rather banks, BWA especially, focused more on bringing their online banking platforms up to date for the mobile age. As has been discusssed around here, ad infinitum, there's a lot of more pressing features, functions and issues customers would prefer their energies were devoted to; as opposed to those resources being usurped for developing a watch app which really isn't going to add that much value to the banking experience, and customers at large.
on 22-01-2016 01:44 PM
on 22-01-2016 04:09 PM
I agree this feature would be handy @Jamesk811
When planning, we need to balance which features we work on next to ensure we use our resource and technology most effectively to deliver what matters to our customers. All the feedback we receive is vital in this planning process. Bankwest Easy Alerts and the very recently launched access with PIN Login are two prime examples of this.
Whilst we have no immediate plans, Bankwest Easy Alerts do work wonderfully with smart watches already and are a great way of keeping in touch with your account activity.
on 10-03-2016 01:07 PM
Did you know that our Bankwest Easy Alerts (push notifications) work on smart watches @Jamesk811? I know it's not a watch app like you're suggesting but it's pretty handy nonetheless. Let me know what you think.
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