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Bank transfer

Posted by Bmorton Bmorton
Message 1 of 4 93 Views

Hi, trying to transfer funds from BW to an account number which includes a letter, ie. S. 

 

how do i enter the account number using the numeric key pad as there does not appear to be an option to switch to alphabetical keypad?

 

thanks

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Re: Bank transfer

Posted by LyndsC LyndsC
Message 2 of 4 87 Views

Hi @Bmorton, can I ask if this is an Australian account? Australian Bank accounts should only contain numbers, and not letters. Thanks

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Re: Bank transfer

Posted by Bmorton Bmorton
Message 3 of 4 64 Views

Yes it is an Australian account at bcu. Example of account number is 123456S78.

 

thanks

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Re: Bank transfer

Posted by LyndsC LyndsC
Message 4 of 4 63 Views

I have just looked into this @Bmorton and have been advised that you would only need to include the number up to the S and disregard the letter and anything after it. If you're unsure of this it would be best to give BCU a call and confirm this with them. Thanks!

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