on 13-05-2016 06:32 PM
on 15-05-2016 09:20 AM
Hi @Chrissimaree, some of our accounts offer you free ATM usage at certain ATMs (for example our Easy Transaction account lets you use Bankwest, CBA, NAB, ANZ, Westpac, St George Bank, Bank of Melbourne and Bank of SA ATMs nationwide with no ATM fee. This may be why you were charged at BOQ and not NAB as BOQ is not on this list.
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.