on 12-04-2018 11:01 AM
I have paid my Home Loan repayment -$2400 and the interest-about $1300 this week.
I checked my account last night & it was down by an extra $1000. Sometime an extra $1000 was taken out for no reason.
Could you please check this. I am very upset about this & am thinking of refinancing as I can’t afford to lose $1000.
on 12-04-2018 02:47 PM
Hi @jrobinson, whilst I can't access your accounts through the Forum, I'd love to help you out! If you can log in to online banking (using a desktop or laptop computer), and select "Message us now" our online team are available 24/7 to look into this for you. Alternatively if you can't access online banking you can give us a buzz at any time on 13 17 19. Thanks for banking with us (customer name) and please let me know how you go
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.