on 13-04-2018 11:01 AM
I have paid my Home Loan repayment -$2400 and the interest-about $1300 this week.
I checked my account last night & it was down by an extra $1000. Sometime an extra $1000 was taken out for no reason.
Could you please check this. I am very upset about this & am thinking of refinancing as I can’t afford to lose $1000.
on 13-04-2018 02:47 PM
Hi @jrobinson, whilst I can't access your accounts through the Forum, I'd love to help you out! If you can log in to online banking (using a desktop or laptop computer), and select "Message us now" our online team are available 24/7 to look into this for you. Alternatively if you can't access online banking you can give us a buzz at any time on 13 17 19. Thanks for banking with us (customer name) and please let me know how you go
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