Bankwest Forum

Ask a new question
Reply
New Member

ATM deposit taken my money

Posted by jrobinson jrobinson
Message 1 of 2 471 Views

I have paid my Home Loan repayment -$2400 and the interest-about $1300 this week. 

I checked my account last night & it was down by an extra $1000. Sometime an extra $1000 was taken out for no reason. 

Could you please check this. I am very upset about this & am thinking of refinancing as I can’t afford to lose $1000.

Reply
0 Kudos
Moderator

Re: ATM deposit taken my money

Posted by LyndsC LyndsC
Message 2 of 2 470 Views

Hi @jrobinson, whilst I can't access your accounts through the Forum, I'd love to help you out! If you can log in to online banking (using a desktop or laptop computer), and select "Message us now" our online team are available 24/7 to look into this for you. Alternatively if you can't access online banking you can give us a buzz at any time on 13 17 19. Thanks for banking with us (customer name) and please let me know how you go Smiley Happy

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.