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IY
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APPLE PAY?????????????

Posted by IY IY
Message 1 of 5 1,464 Views

Been looking at the forum regarding to apply pay... a lot of people have asked and bank west have only one answer again again again??

 

Are you serious????  It's 2018 guy and CBA is in trouble with other big banks....

 

You guys need to do heaps better to keep your customers. 

 

Not accepting Apply pay is not fair when bank west offer Android pay....

 

I am more than happy to move to a small community bank for Apple Pay!!!

 

DO SOMETHING!!!!!

 

If  you answer like " We do not have update" or " We will look into it" then you will lose a customer!

 

 

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Re: APPLE PAY?????????????

Posted by LyndsC LyndsC
Message 2 of 5 1,447 Views

Hi @IY, we know that some Bankwest customers are frustrated that we don’t currently offer Apple Pay. We have evaluated our customers’ needs and we’ve looked very closely at the viability of offering Apple Pay.  At present we've been unable to agree on commercial terms with Apple that would enable us to deliver Apple Pay to our customers. I'm sorry I don't have any further information on this for you and understand this is probably not what you were wanting to hear.

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IY
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Re: APPLE PAY?????????????

Posted by IY IY
Message 3 of 5 1,434 Views

Bank West better use $$ to pay fee for Apple pay rather than pay your wage for copying and pasting exact same comment.

 

Seriously?

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Re: APPLE PAY?????????????

Posted by maddengurl maddengurl
Message 4 of 5 1,214 Views

Yep this seems to be the ‘new cut and paste’ for Bankwest. Disappointing in the lack of movement on this issue. 

Moderator

Re: APPLE PAY?????????????

Posted by LyndsC LyndsC
Message 5 of 5 1,206 Views

I'm sorry you feel this way @maddengurl, Its certainly not intended to seem like a cut and paste answer, and I'd love to be able to provide a different answer for you. The truth is we do understand how keen customers are for Apple pay - but we don't have any more information to share. I can assure you if anything changes we will let our customers know. Thanks

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