on 15-08-2017 07:45 AM
I have paid out my home loan balance to $0 owing. I have completed all mortgage discharge forms at my local branch. my issue is that it's been close to 2 weeks since those forms were completed and I haven't heard from the discharge team as promised. Also I've been told the process could cost up to $500 for re issue of the title. Landgate only charge $168.70 for mortgage discharge and $25 odd bucks for re-issue or title
on 15-08-2017 11:16 AM
Hi @VOMBIL, thanks for contacting us in regards to this. For security reasons we can't access or discuss any personal account information over the forum, so I'm unable to see what's happening with your discharge. If you can give us a call on 13 17 19 or access live chat we can look into this for you.
You can access live chat during WA business hours by logging into online banking using a computer and selecting "Chat now".