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Topping up Equity Access

Posted by gowest gowest
Message 1 of 2 436 Views
bankwest can't top up my existing equity access account , instead, they create new account, transfer the funds and close the old account.

but by doing this, i have to inform all parties to change my banking details...
it's not convinient at all... Please fix this .
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Re: Topping up Equity Access

Posted by LyndsC LyndsC
Message 2 of 2 430 Views

Hi @gowest, we'd need to speak with you over the phone to look into what's happened here and get some more information, as we can't access or discuss personal account details via the Forum. If you can pop me an email to forum@bankwest.com.au with your full name and contact number, I can arrange for a specialist to call you and discuss this further. Can you please also put the title of your question and your username in the subject line of the email? Thanks!

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