on 27-05-2019 06:51 PM
I have just noticed an entry this week on my homeloan that stated "SCHEDULED LIMIT REDUCTION OF $***.** PROCESSED" What does this mean? I have tried your online chat and been told the following "This is a new way of showing what funds are used for the principal amount for your home loan." But the amount of interest debited and the limit reduction do not add up to my minimum monthly repayment. There is no information in my statement about this entry and no information can be located on the Bankwest Website. Any assistance would be appreciated.
on 29-05-2019 03:12 PM
Hi @Ben2650 the information provided by our Online Messaging Team is correct.
As I'm unable to view your accounts via Facebook, I'm unable to ascertain why the principle and interest debits don't add up to the minimum monthly repayment I'm sorry. If you chat with the team again, they can investigate this further for you.
on 03-07-2019 11:29 PM
My bank statement shows +$0.00 but they are taking money from my available money of extra payments that i make, but its suppose to be the priniciple that is being reduce , not the extra im putting in.
on 25-07-2019 11:28 AM