on 05-09-2017 04:11 PM
I am Bankwest existing customer and I have an owner occupied home loan with Bankwest for more than 1 year.
Currently, i am paying interest only with the rate of 3.89% and I want to switch it to principal and interest payment; however, I was advised that if I switch to P&I payment, my rate will be 3.99%. I believe it is not fair for me and I am looking for a better rate than that. ING has offered the rate of 3.74% and Bank of Melbourne offered with 3.80%. I am requesting if Bankwest could do something to match that rate if possible.
on 06-09-2017 10:33 AM
on 18-10-2017 08:04 AM
How did you go? I'd be interested in seeing if they were flexible or competitive, as we'll be doing the same in several months, and I've heard that BW can't really offer much less than their advertised rates.
on 18-10-2017 02:53 PM
Hi @MissBoots80, if you would like to discuss your interest rate(s) further, a Home Loan Specialist from our Customer Options Team will need to speak with you. This is because there are a number of factors that need to be considered when ascertaining what they may be able to offer you. They can be reached by calling our Contact Centre on 13 17 19 between 8am - 5pm AWST Monday - Friday. Thanks!