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Requesting for a better rate for home loan

Posted by april april
Message 1 of 4 319 Views

Hi Team,

 

I am Bankwest existing customer and I have an owner occupied home loan with Bankwest for more than 1 year.

 

Currently, i am paying interest only with the rate of 3.89% and I want to switch it to principal and interest payment; however, I was advised that if I switch to P&I payment, my rate will be 3.99%. I believe it is not fair for me and I am looking for a better rate than that. ING has offered the rate of 3.74% and Bank of Melbourne offered with 3.80%. I am requesting if Bankwest could do something to match that rate if possible. 

 

Thank you 

 

Kindly Regards,

 

April DI 

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Re: Requesting for a better rate for home loan

Posted by DanaeC DanaeC
Message 2 of 4 313 Views

Hi @april, this is certainly something that I would be happy to have looked into for you. If you could please send an email with your full name, Forum username and best contact number to forum@bankwest.com.au I will arrange for a Specialist to give you a call and discuss. Thanks!

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Re: Requesting for a better rate for home loan

Posted by MissBoots80 MissBoots80
Message 3 of 4 126 Views

Hi April,

How did you go? I'd be interested in seeing if they were flexible or competitive, as we'll be doing the same in several months, and I've heard that BW can't really offer much less than their advertised rates.

Thx

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Re: Requesting for a better rate for home loan

Posted by DanaeC DanaeC
Message 4 of 4 124 Views

Hi @MissBoots80, if you would like to discuss your interest rate(s) further, a Home Loan Specialist from our Customer Options Team will need to speak with you. This is because there are a number of factors that need to be considered when ascertaining what they may be able to offer you. They can be reached by calling our Contact Centre on 13 17 19 between 8am - 5pm AWST Monday - Friday. Thanks!

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