on 24-06-2019 11:27 PM
Hi, I had a home loan that was fully paid off 6 years ago. Unfortunately I have not set up my online banking with Bankwest, hence I cannot log in to use secured email. Currently I am at overseas, and I would like to get the title deed released.
1. I understand that there is a form called "Release of Security", should I use this form to request release of my title deed?
2. I saw from the FAQ that this form must be faxed to the bank for further processing, is there any other means (e.g. email) to submit the filled form?
3. Once the form is submitted (or faxed), how long will it take to release the title deed? Thanks in advance for your support / information.