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Refusal to reduce interest rate

Posted by gozza7 gozza7
Message 1 of 2 299 Views
My broker went to Bankwest to see if they would provide me with the same rate as they are offering new customers.

It was rejected which my broker was extremely surprised by. I will be moving my homeloan, credit card, bank accounts to another lender very shortly who arw offering a better rate.

I wanted to stay with Bankwest but the difference is to much. Seems strange to me that existing customers are not treated qitg the same importance as new ones.

regards
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Re: Refusal to reduce interest rate

Posted by SarahF SarahF
Message 2 of 2 296 Views

Hi @gozza7, thanks for contacting us in regards to this. If you'd like to email us at socialmedia@bankwest.com.au I can look into the options we have if you'd like.

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