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Phone calls to call center

Posted by Brf78 Brf78
Message 1 of 2 527 Views
Hi im really not happy now, i called the other day to make an adjustment on my home loan. I was told the home loan team would call me back, that was half an hour wasted on the phone, tonight i was told the home loan team are available and i was being put through 46 minutes later i hang up as no one had answered wtf!! What the hell is going on and i want to get my loan issues sorted call me back!!!!
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Re: Phone calls to call center

Posted by SarahF SarahF
Message 2 of 2 522 Views

I'm really sorry to hear this @Brf78, I'd really like to look into what's happened here and arrange a call for you. Can you please let me know if you're still needing assistance. Thanks!

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