on 23-02-2019 04:00 PM
I had a complete home loan package which I pay $395 a year for. I changed to a mortgage shredder home loan in2016. Why am I still paying the package fee. Seems like a rip off
on 25-02-2019 10:32 AM
Hey @amr, sorry to hear this.
It's definitely something that can be looked into and sorted for you - you'll just need to speak with a consultant. If you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look at this. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.
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